Legal

GCEA provides personalised endurance running coaching services, including training programs, online consultations, educational content, and access to the members area. The specific scope of services depends on your chosen coaching plan.

We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.

By purchasing our services, you confirm that:

• You are 18 years of age or older
• You are physically capable of undertaking an endurance training program
• You have consulted a medical professional if you have any pre-existing health conditions

GCEA coaching is not a substitute for medical advice. We strongly recommend consulting a qualified physician before beginning any new exercise program. You participate in all training activities at your own risk.

• Endurance Academy — A$149/month
• Performance Coaching — A$350/month
• Elite: Coach + Fuel — A$495/month

All prices are in Australian Dollars (AUD). Each plan is billed monthly from sign-up, with no lock-in, and you can cancel at any time. Payments are processed securely via Stripe. By providing payment details, you authorise us to charge your nominated payment method on the agreed billing schedule.

Monthly subscriptions may be cancelled at any time. Cancellation takes effect at the end of the current billing period — you will retain access to your coaching services until that date. No partial refunds are issued for unused days within a billing period.

Refund requests for monthly payments may be considered on a case-by-case basis within 7 days of a billing date if a genuine service failure has occurred. To request a refund, contact contact@geneconvery.com.

GCEA reserves the right to terminate a coaching relationship at any time if a client engages in abusive, dishonest, or inappropriate conduct. In such cases, a pro-rata refund for unused days may be issued at our discretion.

Every coaching plan includes The 4-Week Fit Check. You train with Gene for 4 weeks. At week 4 you attend a Fit Check call to review what has changed, what is working, and where your training is heading.

If you have done the work and you are not happy, tell Gene on that call and we will refund your first month's fee in full.

• The refund covers the first month's fee only.
• It must be requested on your week-4 Fit Check call.
• It applies where at least 80% of your planned sessions are logged and you attend your week-4 Fit Check call.
• It is processed within 48 hours to the original payment method.
• You keep all plans, programs and materials delivered to you.

This guarantee is in addition to your rights under the Australian Consumer Law.

All content provided by GCEA — including training plans, blog posts, videos, PDFs, and members area resources — is the intellectual property of Gene Convery Endurance Academy and is protected by Australian copyright law.

You may use this content for personal, non-commercial purposes only. You may not reproduce, distribute, resell, or share our content without prior written permission.

To the maximum extent permitted by Australian law, GCEA and Gene Convery shall not be liable for:

• Any injury, illness, or health complication arising from participation in training programs
• Failure to achieve specific athletic results or performance goals
• Any indirect, incidental, or consequential loss or damage
• Loss of data, revenue, or business opportunity

Our total liability to you for any claim shall not exceed the total amount paid by you to GCEA in the 3 months preceding the claim.

Nothing in these Terms excludes any rights you may have under the Australian Consumer Law that cannot be excluded.

Endurance sport training involves inherent physical risks including but not limited to injury, fatigue, and illness. By engaging our services, you voluntarily accept these risks and agree that GCEA and Gene Convery are not responsible for any adverse outcomes resulting from your participation in training activities.

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

We may update these Terms from time to time. We will notify active clients of material changes via email. Your continued use of our services after changes take effect constitutes your acceptance of the updated Terms.

For any questions regarding these Terms, please contact us at contact@geneconvery.com.